STREAM GEAR's Shipping Policy

Domestic Shipping Policy

Shipment processing time
All orders are processed within 2 days but delivery times vary.


Shipping rates
Shipping rates for your order will be displayed at checkout, but this is a formality and the checkout will clearly show that shipping cost was FREE.

Shipment method
Is up to us and will be the fastest free shipping source, available at the time your order is processed.

Estimated delivery time
*2 days handling time and most packages will arrive in 4 to 10 days.

Shipment cost
FREE to the 48 contiguous states in the U.S.
we do not offer expedited shipping

*Disclaimer, if you order from our special China Find section, your shipping time can be up to 36 days, but shipping will remain free.


Shipment to P.O. boxes or APO/FPO address
We do allow these deliveries in general, unless our product supply carrier has a no P.O. Box policy. We will inform you within our 2 day processing window, but in the mean time we will either, negotiate with the supplier to change policy or will find an alternate supplier.


Shipment confirmation and order tracking
We will let you know during our shipping and handling phase by email, what the tracking number is. You can then go to the carrier website and track your package.


Customs, duties, and taxes

Stream Gear is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages

Stream Gear is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team support@stream-gear.com directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy
Our shipping is free and we only ship to the lower contiguous 48 states.

Returns Policy
see our return policy in the footer of all our site pages.

For more information, email info@stream-gear.com
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